Success for apprentice in business administration

Kathryn completes level 2 in business administration

We would like to wish Kathryn a big well done for successfully completing her BTEC level 2 qualification in business administration. The two year course is part of her apprenticeship with EMS Ltd. Working from our Hereford office, Kathryn plays an important role as the first point of contact for all customers and office visitors. The level 2 course has built on her skills making her an invaluable part of the the team.

What was involved

During this two year business administration course, Kathryn has been learning about the different aspects of administration and working within a business environment. Undertaking a wide variety of units, she has been able to develop her skills on organisation, telephone and bespoke systems etc which have all been put into practice on a daily basis. She has also been working within different departments such as maintenance to further her knowledge of the business.

Next steps

As part of her development, Kathryn is now embarking on her level 3 in customer service. During this qualification she will be learning more about communicating with customers and furthering her understanding about how customer service within a business works. We’ll keep you updated on her progress!

Interested in joining EMS Ltd?

If you would like to be part of EMS Ltd please keep an eye out for vacancies which can be found on our careers page.